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The Phoenix Practice, Inc.
Frequently Asked Questions
Is Abode Acrobat Reader DC installed on my device and set to open PDF files?
And why should I care?
Short for Portable Document Format, PDF is a file format and file extension developed by Adobe that enables users to capture the native appearance of a document. It is useful because it allows the document to be viewed and printed the same way on any device. PDF files are frequently used in legal documents, such as tax papers, bank statements, and other forms that allow the user to fill in data.
It’s essential to open thousands of documents, forms and manuals. There are other alternatives in the market like Sumatra PDf and Foxit Reader. One of the main advantages in favor of Adobe Acrobat Reader DC is it’s international coverage and guarantee published in over 30 languages and countries.
Thanks to the Protected Mode and other security measures, it’s now much safer to fill in forms and open PDF documents with complex objects.
Faster, more reliable, and simple, Adobe Acrobat Reader DC is an essential tool if you need to open and print PDF documents frequently, and with the full-screen reading mode, you can enjoy PDFs even on smaller screens.
Below are links for two different conditions that you may be experiencing trying to get your Blueprint Workbook to perform correctly.
SECTION 1 Checking if Adobe Acrobat Reader DC is installed.
Mac Users
Open Finder and press Cmd + 2, or go to View > as List. You will see a list of programs installed on your Mac.
If Adobe Reader is installed on your Mac you will see it close to the top of the list. It will appear something similar to the image shown below. 
If it is not installed visit this link:
https://helpx.adobe.com/acrobat/kb/install-reader-x-mac-os-rvm.html
How Do I Open My Workbook using Adobe Reader is discussed here?
Window Users
For Windows 7 and 8 Click Start and then Programs. For Windows 10 the Program list opens automatically.
In the Programs section with Adobe Acrobat Reader DC is installed, you should see an icon and Adobe Acrobat Reader DC as shown in the below image.
Above image shows Windows 10. Other versions of Windows will be similar.
If you do not see the Adobe Reader Program as shown in the above image click this link for installation instructions.
https://helpx.adobe.com/acrobat/kb/install-reader-dc-windows.html
How Do I Open My Workbook using Adobe Reader is discussed here?
SECTION 2 How to verify Adobe Acrobat Reader DC will open your workbook.
Congratulations, you have downloaded the workbook and verified that Adobe Acrobat Reader DC is installed.
Sooo…why am I seeing the dreaded Please Wait… message?
During the past few years the introduction of newer browsers have their own PDF viewer built in. Fine and dandy if you are not working with an Interactive PDF or you are not concerned if it will print the way it appears in your browser. That is what makes PDF files viewed in Adobe Reader important. You wouldn’t want to open a container of cookie crumbs mixed with ice cream and see that only cookies are in there.
Adobe Acrobat Reader DC is faster, more reliable, and simple, if you need to open and print PDF documents the way the creator intended them to be.
Mac Users
Open “Finder”. Look at the left side panel. Your files and folders will be listed here. Click on the “Downloads” folder. This is the default folder used for downloads. If you saved your download in another folder click there.
Once you have found the Phoenix_Practice_Blueprint_Workbook_xxxx.pdf file
If you right-click a file in the Finder, you’ll see two menu items: Open and Open With. The former lets you open the file with the app associated with its file type, and the latter displays a sub-menu containing all the apps that can open that file. This is the best way to open a file with an app other than the one that opens its file type by default.
You can also select a file and choose File > Open With to access the same sub-menu.
If you do not have a right click press the Ctrl (or Control) key when you tap the mouse button, or the trackpad.
Left click or mouse over Open With and then Other to display the program type you want to use. For the Phoenix_Practice_Blueprint_Workbook_xxxx select Adobe Acrobat Reader DC. Note the image to the right. It should be similar to what is displayed on your Mac.
Microsoft Users
Three browser types are discussed in this section. Select the browser you are using.
Chrome Browser
After you have downloaded the workbook look at the bottom of the browser’s window and you should see an up action button displayed 
Click on this and it will change to a download arrow and a pop up box opens. Click on Show in folder as shown below. 
When the folder opens containing the workbook look for Phoenix_Practice_Blueprint_workbook.pdf.
Right click on the workbook file. An action dialog box opens. Mouse over to Open with. A list of programs will open. Click on Adobe Acrobat Reader DC.
Click the Up arrow icon and it will change to a down arrow icon and select
After clicking show in folder you should the save as dialog window open.
The Phoenix Practice Workbook is shown as an Adobe Acrobat Reader DC file. Here you can save the file to your choosing and begin working.
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Microsoft’s Edge and Internet Explorer Browser
After clicking the the Download arrow look at the bottom of the Edge Browser for the available options choice:
Mouse over the Save text and select Save as.
The Save as dialog window will open.
Internet Explorer is similar to Edge. The difference is when you click on Download the Save as dialog opens immediately.
Mozilla’s Firefox Browser
After clicking the the Download arrow the File Saves dialog box will open.
Simply follow the prompts. By default it will be saved in your downloads folder. You may have changed the downloads location in your browser so remember to look there.
The Save as dialog window will open.
The Save as dialog window will open.